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RingServe + Chargebee

AI cancellation agent for Chargebee.

Native OAuth integration. RingServe reads subscription state, executes downgrades, applies retention offers, and writes results back — all via Chargebee's API.

Integration

How RingServe plugs into Chargebee.

  1. 1

    OAuth in five minutes

    Standard Chargebee OAuth flow. No API tokens to copy, no IP allowlisting. We request scoped read + write permissions on subscriptions, customers, and invoices.

  2. 2

    Subscription state synced in real time

    Plan tier, billing cadence, MRR, customer tenure, prior offer history — all surfaced to the agent at call time.

  3. 3

    Native execution of save actions

    RingServe executes coupon application, plan change, pause, and cancel directly through Chargebee. No human handoff, no manual ops queue.

  4. 4

    Bidirectional logging

    Every save action and call summary is written back to the customer's Chargebee record. Your team sees the full history in one place.

Capabilities

What you can do once it's live.

  • Apply coupons from your Chargebee catalog directly during the call
  • Switch plans (downgrade, frequency change) without breaking billing
  • Pause subscriptions with auto-resume timestamps
  • Read addon and bundle configuration to offer relevant alternatives
  • Honor your existing dunning logic and renewal cadence
FAQ

Chargebee-specific questions.

What Chargebee plan do we need?

Any Chargebee tier with API access. Most customers are on Performance or higher.

Does this work with Chargebee's hosted checkout?

Yes — RingServe operates independently of the checkout flow. It plugs into your billing data, not your sign-up flow.

What about Chargebee's built-in retention features?

Use them together. Chargebee's static save offers cover in-app cancellation; RingServe handles the phone channel and brings personalization that static offers can't.

Ready to run cancel saves on Chargebee?

OAuth in five minutes. Live save flow in days.